PRICES

After January 20th we will proceed with the anual subscription payment, into the bank account that you provided us when the registration. 

If bank account that you provided before it's not working any more or if you prefer to change your bank account number, please, let us know your new account number before Decembrer 31th, then we will be able to make the direct debit in the correct account. 

We want to remind you that you can also activate your suscription through the credit or debit card payment: 

-    At the customer service office in the city hall (San Agustin building,  Ernesto Erkoreka square, 12 ground floor), time schedule: 8:30 to 17:00/ thursdays 8:30 to 19:30

We want to inform you that in the next year 2020 its expected to introduce the pay as you go reduced rate method.

If you don't want to continue with the service you can inform about your de-registration before December 31th then we will not charge the anual rate. You can do it:

-          Sending an email to  bilbaobizi@bilbao.eus, including your name, surename and ID number and you phone contact and incluyendo nombre y apellidos, DNI, teléfono de contacto e indicating in the subject: "BAJA"

-           At the customer service office in the city hall (San Agustin building,  Ernesto Erkoreka square, 12 ground floor), time schedule: 8:30 to 17:00/ thursdays 8:30 to 19:30