Bilbaobizi service membership will be accepted on-side only, you need to go to our service customer helpdesk
San Agustin building, on the ground floor, Ernesto Erkoreka, 12).
OPENNING HOURS: Monday, Tuesday, Wednesday, Friday from 8.30 to 17:00
Thursday from 8:30 to 19:30.
Service price can be payed by credit card and direct debiting.
To introduce your personal data ID card photocopy will be mandatory.
Hotline: 34 94 656 49 05.
Press 'RENT' on the terminal display or rent a bike via Bilbaobizi app. Follow the instructions and pull the bike out of the dock.
Park the bike by pressing down the frame lock lever. A beep will confirm that the bike is locked. To continue the ride, press ‘Open Lock‘ on the app to reopen the frame lock. Please be aware: The rental continues in the park mode.
Return the bike at an official Bilbaobizi station and push it into a dock. Lock it by pressing down the lever on the frame lock. A beep will confirm the successful return and end of your rental. App rental will be ended automatically.
The municipal Bike Share Service of Bilbao, "Bilbaobizi", is conceived as a public service of individual rental of electric bicycles that aims to favor and promote this healthy, sustainable and non-polluting means of transport by the city.