Bilbaobizi service membership will be accepted on-side only, you need to go to our service customer helpdesk
San Agustin building, on the ground floor, Ernesto Erkoreka, 12).
OPENNING HOURS: 08:30 to 15:00 from Monday to Friday and Thursday's evening, from 16:30 to 18:30. You can get your appointment in www.bilbaobizi.bilbao.eus
You can come without an appointment. You will only be attended if there is availability and within business hours.
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2. RENT
Press 'RENT' on the terminal display or rent a bike via Bilbaobizi app. Follow the instructions and pull the bike out of the dock.
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3. PARK
Park the bike by pressing down the frame lock lever. A beep will confirm that the bike is locked. To continue the ride, press ‘Open Lock‘ on the app to reopen the frame lock. Please be aware: The rental continues in the park mode.
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4. RETURN
Return the bike at an official Bilbaobizi station and push it into a dock. Lock it by pressing down the lever on the frame lock. A beep will confirm the successful return and end of your rental. App rental will be ended automatically.