HOW IT WORKS

Rent e-bikes at more than 30 official stations throughout Bilbao 

and get around quicker for 60 minutes per rental.

 

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1. REGISTER

Bilbaobizi service membership will be accepted on-side only, you need to go to our service customer helpdesk

  • San Agustin building, on the ground floor, Ernesto Erkoreka, 12). 

    OPENNING HOURS:
    Monday, Tuesday, Wednesday, Friday from 8.30 to 17:00

    Thursday from 8:30 to 19:30.

  • Service price can be payed by credit card and direct debiting.

    To introduce your personal data ID card photocopy will be mandatory.

  • Hotline: 34 94 656 49 05.

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2. RENT

Press 'RENT' on the terminal display or rent a bike via Bilbaobizi app. Follow the instructions and pull the bike out of the dock.

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3. PARK

Park the bike by pressing down the frame lock lever. A beep will confirm that the bike is locked. To continue the ride, press ‘Open Lock‘ on the app to reopen the frame lock. Please be aware: The rental continues in the park mode.

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4. RETURN

Return the bike at an official Bilbaobizi station and push it into a dock. Lock it by pressing down the lever on the frame lock. A beep will confirm the successful return and end of your rental. App rental will be ended automatically.

See all prices and fees in our T&C.

Get the Bilbaobizi app

Get the Bilbaobizi app

Get the Bilbaobizi app